The Process.

What we do.

  • Auditing your customer marketing and advocacy.
  • Creating communities to nurture prospects and strengthen relationships with customers.
  • Developing customer marketing and advocacy programmes to support and grow your business.
  • Helping you to create and generate customer-led content.
  • Fostering relationships with customers that last.
  • Nurturing prospects to increase the velocity of your deals.

Audit.

First we’ll audit your customer marketing, work with your team to find your brand advocates, highlight room for opportunities and ensure you’re providing customers with the right resources.

Strategy.

Based on our findings we’ll develop a customer marketing and advocacy programme and strategy to support and grow your ARR and drive new business.

Create.

We can then work with your team to create content with you and your customers to boost your advocacy and start generating leads.

Grow.

Lastly, we can help you to grow and create your community to foster relationships with customers that last and nurture your prospects.

92%

Of consumers trust a recommendation from someone they know

2x

Advocates spend 2x the amount of other customers

80%

Of brands don’t leverage their advocates

Jitbit

Read more.

black and red typewriter

What is the purpose of a customer case study

The customer case study, that age old classic piece of content that you as a marketer worked so very hard to get, no one ever clicks on or reads on your website (I implore you to check your google analytics right now to confirm our suspicion), sales still want more of them and yet youContinue reading “What is the purpose of a customer case study”

“Happy customers are a marketer’s secret weapon for growth.”

HubSpot

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