What we do.
- Auditing your customer marketing and advocacy.
- Creating communities to nurture prospects and strengthen relationships with customers.
- Developing customer marketing and advocacy programmes to support and grow your business.
- Helping you to create and generate customer-led content.
- Fostering relationships with customers that last.
- Nurturing prospects to increase the velocity of your deals.
Audit.
First we’ll audit your customer marketing, work with your team to find your brand advocates, highlight room for opportunities and ensure you’re providing customers with the right resources.
Strategy.
Based on our findings we’ll develop a customer marketing and advocacy programme and strategy to support and grow your ARR and drive new business.
Create.
We can then work with your team to create content with you and your customers to boost your advocacy and start generating leads.
Grow.
Lastly, we can help you to grow and create your community to foster relationships with customers that last and nurture your prospects.
92%
Of consumers trust a recommendation from someone they know
2x
Advocates spend 2x the amount of other customers
80%
Of brands don’t leverage their advocates
– Jitbit
Read more.
What is the purpose of a customer case study
The customer case study, that age old classic piece of content that you as a marketer worked so very hard to get, no one ever clicks on or reads on your website (I implore you to check your google analytics right now to confirm our suspicion), sales still want more of them and yet youContinue reading “What is the purpose of a customer case study”
Quick wins when you want to build customer advocacy
It’s hard not worry about quick wins in customer advocacy, this blog explores why fostering more meaningful relationships with customers is worth the wait.
“Happy customers are a marketer’s secret weapon for growth.”