What is community management and why is it important for brands in 2022?

Communities. We’re all part of one in some form or another, coming together and interacting with people who share common interests. For brands who want to reach their customers and create meaningful relationships, having a dedicated space for their customers strengthens their reputation and creates life-long advocates. For those brands who aren’t incorporating community managementContinue reading What is community management and why is it important for brands in 2022?

Quick wins when you want to build customer advocacy

It’s hard not worry about quick wins in customer advocacy, this blog explores why fostering more meaningful relationships with customers is worth the wait.

Building a customer community 101

How do you build a successful customer community and why does that fit in with your customer advocacy programme.