It’s hard not worry about quick wins in customer advocacy, this blog explores why fostering more meaningful relationships with customers is worth the wait.
Are customer reviews enough social proof for B2B buyers. Although they are important you need to make other aspects of customer advocacy your north star.
We’ve gathered the most frequently asked customer advocacy asked questions on the web and pulled them together to give you some of those much needed, most up-to-date answers. It’s a hard life understanding this customer advocacy stuff, so let’s make it easy!
Customer advocacy is not all about the customers who spend the most money with your company. Explore why and how to find other customer advocates.
What is your customer advocacy model? What is you customer advocacy strategy? Great you can afford fancy tech to track it but what’s your ethos and does it actually benefit your customers.
How do you build a successful customer community and why does that fit in with your customer advocacy programme.